Casino Click Customer Acceptance Policy

Last Updated: 12.16.2024

This Customer Acceptance Policy outlines the criteria, processes, and requirements for customers wishing to use Casino Click's services.

1. Customer Eligibility Requirements

Casino Click only accepts customers who meet the following requirements:

Personal Identity: Only individuals, not legal entities or corporations, may register as customers.
Terms Compliance: Customers must agree to our Terms and Conditions, Privacy Policy, Sweeps Rules, Responsible Social Gameplay Policy, and this Customer Acceptance Policy.
Consistent Adherence: Adherence to all stated terms is mandatory throughout your engagement with Casino Click.
Personal Transactions: Customers must register and conduct transactions on any Casino Click platform for personal use only.
Ownership of Payment Method: Payment methods must belong to the customer personally.
Minimum Age: Customers must be 18 or older.
Geographic Residence: Accepted customers must live in the United States (excluding Idaho, Michigan, Nevada, Kentucky, and Washington).
Verification: Customers must pass identity verification and due diligence processes aligned with our anti-financial crime program.
Documentation Provision: Customers must provide any requested documents for identification or verification as required by Casino Click's anti-financial crime protocols.
Excluded Individuals: The following groups are not eligible:
- - Politically Exposed Persons (PEPs), both past and present, as well as their close associates or family members.
- - Individuals appearing on international or local sanction lists (e.g., United Nations, EU, US, etc.).
- - Persons linked to regions with sanctions (directly or indirectly).
- - Individuals with risk profiles beyond Casino Click's tolerance.

Casino Click reserves the right to request additional information from accepted customers when they are classified as high-risk or whenever additional data is required.

2. High-Risk Customer Classification

Casino Click reviews customer data, including purchases, redemptions, and gaming activities, for potential financial crime indicators. We strive to promptly investigate risk alerts; however, compliance with laws may cause certain delays.
Based on relevant facts, each customer is categorized as low, medium, or high-risk. If the customer poses a threat of money laundering, terrorism financing, or other financial crimes, creating reputational or financial risks for Casino Click, we assign them to the high-risk classification.

3. High-Risk Customer Information Requirements

We reserve the right to ask for income sources, net worth or sources of wealth, expected Gold Coin purchase patterns and levels, source(s) of funds used for specific Gold Coin purchases or related transactions, or any identity details (name, date of birth, or address) for customers categorized as high-risk or requiring additional review.

Failure to provide requested information within the given timeframe may result in account closure and termination of services.

4. Compliance Justification

Casino Click's anti-financial crime compliance program mandates risk assessment for each customer to ensure that their financial crime risk is acceptable. Compliance requirements are based on relevant Casino Click laws, as well as our third-party service providers.

5. Anti-Financial Crime Program

To protect ourselves from any potential risks, Casino Click implements an anti-financial crime program.
This program implies:

Creating a Customer Acceptance Policy to prohibit transactions for customers who present an unacceptable risk level.
Adhering to local regulations.
Performing rigorous customer screening, including identity verification from independent and reliable sources.
Assigning designated compliance officers, such as Money Laundering Reporting Officers, to oversee our compliance protocols.
Conducting in-depth risk analysis of our customers.
Implementing monitoring systems to detect any suspicious customer transactions.
Creating mandatory training and educational programs focused on recognizing and managing financial crime risks.
Establishing reporting protocols for all suspicious activities.
Continuously monitoring and evaluating transaction patterns and customer profiles to detect any deviations from expected behaviors.